FAQ

FAQ

For buyers

  • What is Lakes & Tiers Gallery? An online marketplace for Finger Lakes and Southern Tier artists selling original art and limited-edition prints.
  • What is Maple City Gallery? The Hornell section of the gallery. More local galleries may be added later.
  • Can I buy work now? Checkout opens soon. Join the waitlist to hear when buying opens.
  • How does shipping work? Each artist ships their own work and sets their own rates, shown at checkout. See Shipping & pickup.
  • Can I pick up locally? For some works, yes. Pickup is arranged with the artist or gallery after purchase.
  • How do I pay? By card through Stripe at checkout.
  • Is sales tax charged? New York sales tax is collected by Lakes & Tiers Gallery on orders delivered in NY or picked up in Hornell.

For artists

  • What does it cost? Free to join and list. The gallery takes 18% of each sale; you keep 82%. The gallery covers card fees from its 18%.
  • Who can join? Artists who live in, work in, or have a clear tie to the Finger Lakes or the Southern Tier of New York.
  • How fast can I start? Right away. Sign up, and your account is active immediately. Add your work from your artist dashboard and it appears in the gallery when you publish.
  • How do I get paid? Connect your Stripe account in your dashboard. Each sale is split automatically and your share goes to your Stripe account.
  • Who ships the work? You do, at the rates you set in your dashboard, or you arrange local pickup with the buyer.
  • Is there an artist agreement? It is being finalized and will be posted before checkout opens.

Other questions? Contact the gallery.